WhatsApp has become a powerhouse for businesses to engage customers, drive sales, and streamline support. With over 2.7 billion monthly active users, it’s a critical channel for marketing and customer communication. While Interakt is a popular WhatsApp Business API provider, its limitations, such as limited integrations, lack of advanced chatbots, and slow customer support, may push businesses to explore alternatives. If you’re looking to scale your WhatsApp marketing, this blog highlights the best Interakt alternatives, starting with Titanmind, followed by Gallabox, Yellow.ai, 360Dialog, Twilio, Kaleyra, DoubleTick, CM.com, GupShup, Verloop, Wati, and Yalo. Each platform is evaluated based on its best features, limitations, and pricing to help you choose the right tool for your business.
1. Titanmind.so
Best Features:
- AI-Powered Automation: Titanmind.so leverages advanced AI to create intelligent, context-aware chatbots that automate customer interactions, from lead generation to support, with natural language understanding.
- Multi-Channel Integration: Seamlessly connects WhatsApp with other platforms like Instagram, SMS, and email, enabling omnichannel engagement from a single dashboard.
- Scalable Broadcasts: Send personalized bulk messages to unlimited contacts with advanced segmentation and real-time analytics for campaign optimization.
- No-Code Interface: Its intuitive drag-and-drop builder allows businesses to create complex workflows and chatbots without technical expertise.
- CRM Sync: Integrates with popular CRMs like HubSpot and Salesforce for streamlined customer data management.
Limitations:
- Newer Player: As a relatively new platform, it may lack the extensive user community of older competitors.
- Learning Curve for Advanced Features: While the no-code interface is user-friendly, leveraging its full AI capabilities may require some initial setup time.
Pricing:
- Titanmind.so offers a free trial. Pricing starts at $29/month for the Starter plan, $350/yearly for the Growth plan, and custom pricing for Enterprise plans. Contact their team for detailed quotes at titanmind.
2. Gallabox
Best Features:
- No-Code Chatbot Builder: Gallabox’s drag-and-drop chatbot builder enables businesses to automate customer queries and sales processes in minutes.
- E-Commerce Integrations: Seamlessly connects with Shopify, WooCommerce, Razorpay, and more, ideal for online stores.
- Shared Team Inbox: Allows multiple agents to manage customer conversations from a single dashboard, improving response times.
- 24/7 Support: Offers round-the-clock customer support via call, WhatsApp, or email.
Limitations:
- E-Commerce Focus: Primarily caters to e-commerce businesses, which may limit its appeal for other industries.
- Limited Integrations: Lacks native integrations with some non-e-commerce CRMs compared to competitors like Titanmind.so.
Pricing:
- Growth Plan: ₹2,999/quarter (~$37) for up to 6 users.
- Scale Plan: ₹5,999/quarter (~$75) for up to 6 users.
- Pro Plan: ₹9,999/quarter ($166) for up to 6 users. Additional users cost ₹1,000/month ($13).
3. Yellow.ai
Best Features:
- Omnichannel Support: Supports WhatsApp, Facebook Messenger, Instagram, Telegram, and web chat for a unified customer experience.
- AI-Driven Chatbots: Advanced AI chatbots handle complex queries and integrate with CRMs for personalized interactions.
- End-to-End Sales Automation: Enables browsing catalogs, placing orders, processing payments, and tracking orders within WhatsApp.
Limitations:
- Complex Setup: Requires technical expertise for initial configuration, which may be challenging for small teams.
- Pricing Transparency: Pricing details are not publicly listed, requiring businesses to contact their team.
Pricing:
- Yellow.ai offers a free trial. Pricing is custom and varies based on usage and features. Contact their sales team for a quote.
4. 360Dialog
Best Features:
- Direct WhatsApp API Access: Provides seamless access to WhatsApp Business API with fast updates as soon as Meta releases them.
- Sandbox Testing: Allows businesses to test WhatsApp campaigns without committing to a paid plan.
- Rich Messaging: Supports multimedia messages, interactive buttons, and branded stickers.
Limitations:
- Enterprise Focus: More suited for large businesses, potentially overwhelming for small teams.
- Limited Customer Support: No 24/7 support; standard support isn’t included in the basic plan.
Pricing:
- Dev’s Favorite Plan: $56/month.
- Professional Plan: $114/month.
- Enterprise Plan: $232/month. Additional hosting fees apply ($23 for Dev’s Favorite, $11.60 for Professional).
5. Twilio
Best Features:
- API Flexibility: Offers robust APIs for building custom communication solutions across WhatsApp, SMS, voice, and email.
- Global Reach: Supports over 700 telecom integrations, ideal for international campaigns.
- Scalability: Suited for businesses of all sizes, from startups to enterprises.
Limitations:
- Technical Complexity: Requires developer expertise to set up and customize, which may be a barrier for non-technical teams.
- Costly for Small Businesses: Pricing can escalate with additional integrations and message volumes.
Pricing:
- Twilio offers a free trial with credits. Pricing is pay-as-you-go, varying by region and message volume, with additional conversation-based fees per Meta’s pricing.
6. Kaleyra
Best Features:
- Rich Media Support: Supports documents, videos, QR codes, e-tickets, and store location sharing.
- Customizable APIs: Offers extensive tailoring for specific business needs.
- Advanced Chatbots: Provides real-time updates to customers via AI-driven chatbots.
Limitations:
- No Free Trial: Lack of a trial period may deter potential users.
- Limited Support Options: Customer support is restricted to email or form submissions, with no direct phone support.
Pricing:
- Pricing is not publicly listed. Businesses must contact Kaleyra’s support team for a custom quote.
7. DoubleTick
Best Features:
- Mobile-First Design: Optimized for on-the-go sales and support with a user-friendly mobile interface.
- Unlimited Broadcasts: Allows sending personalized bulk messages with dynamic catalogs and real-time analytics.
- AI-Based Image Recognition: Automatically adds customer-uploaded product photos to carts.
Limitations:
- Limited Integrations: Fewer native integrations compared to platforms like Titanmind.so or Yellow.ai.
- Basic Chatbots: Chatbot functionality is less advanced than competitors like Gallabox or Verloop.
Pricing:
- Starter Plan: ₹2,000/month (~$24).
- Pro Plan: ₹3,000/month (~$36).
- Enterprise Plan: Custom pricing.
8. CM.com
Best Features:
- Omnichannel Platform: Combines WhatsApp, SMS, voice, and email for a cohesive communication strategy.
- AI Automation: Offers AI-driven chatbots and automation tools for customer support and marketing.
- Global Scalability: Supports businesses in over 190 countries with high deliverability.
Limitations:
- Pricing Complexity: Costs can vary significantly based on usage and region, making budgeting challenging.
- Setup Time: Initial configuration may require technical support for smaller teams.
Pricing:
- CM.com offers a free trial. Pricing is custom and depends on message volume and features. Contact their sales team for details.
9. GupShup
Best Features:
- Conversational AI: Combines AI chatbots with real-time analytics for enhanced customer engagement.
- Virtual Storefront: Turns WhatsApp into a virtual store with product catalogs and order management.
- Free Trial: No-credit-card-required trial for testing features.
Limitations:
- High Costs: More expensive than alternatives like DoubleTick or Interakt.
- Technical Complexity: API integration may require additional resources for non-technical users.
Pricing:
- Pricing is not publicly listed. Businesses must request a quote from GupShup’s team.
10. Verloop
Best Features:
- AI-Powered Chatbots: Automates routine inquiries with natural, engaging responses.
- Seamless Integrations: Connects with popular CRM and e-commerce platforms for streamlined workflows.
- Real-Time Tracking: Monitors campaign performance and customer interactions.
Limitations:
- Limited Customization: Chatbot customization options are less extensive than competitors like Yellow.ai.
- Scalability Costs: Additional features can increase costs for growing businesses.
Pricing:
- Free Starter Plan: $0/month.
- Enterprise Plan: Predictive pricing based on needs. Contact Verloop’s team for details.
11. Wati
Best Features:
- No-Code Chatbot Builder: Easy-to-use builder for automating basic customer queries.
- Shared Team Inbox: Enables team collaboration for efficient customer support.
- Analytics Dashboard: Tracks campaign performance and agent productivity.
Limitations:
- Basic Chatbots: Standard plan chatbots lack advanced language understanding.
- Additional Costs: Charges for extra chatbot responses and Green Tick verification (~$500).
Pricing:
- Standard Plan: ₹2,900/month (~$35).
- Professional Plan: ₹5,800/month (~$70). Additional charges apply for extra agents or features.
12. Yalo
Best Features:
- Conversational Commerce: Supports end-to-end customer journeys, from browsing to payments.
- AI-Driven Engagement: Uses AI to deliver personalized customer experiences.
- Multimedia Support: Handles images, videos, and interactive messages.
Limitations:
- Limited Customization: Chatbot customization may lack detailed controls.
- Opaque Pricing: Pricing details are not publicly available, requiring direct contact.
Pricing:
- Yalo offers a trial period (duration not specified). Contact their sales team for custom pricing.
Conclusion
Scaling your WhatsApp marketing requires a platform that aligns with your business goals, budget, and technical capabilities. Titanmind.so stands out for its AI-powered automation, no-code interface, and multi-channel integration, making it ideal for businesses of all sizes. Gallabox excels for e-commerce, while Yellow.ai and Twilio offer robust omnichannel solutions. 360Dialog and Kaleyra cater to enterprises, while DoubleTick is great for mobile-first teams. CM.com, GupShup, Verloop, Wati, and Yalo provide diverse features but vary in pricing transparency and complexity.
Evaluate your needs—whether it’s advanced chatbots, integrations, or affordability—and test platforms with free trials where available. For a powerful, user-friendly option, start with Titanmind to elevate your WhatsApp marketing strategy in 2025.